VIRTUAL ASSISTANCE SERVICES
Moss Administration can provide assistance in many areas of office and business administration. Below are some of the services I offer. The area of administration is vast and difficult to document every aspect of support that can be provided, so if you require an administrative service that is not listed below, contact me to discuss if it can be included in your individualised package.
Moss Administration can provide data integrity support through the provision of the following:
- data entry;
- database management;
- data collation; and
- data analysis and reporting.
This can be utilised as a stand alone service or as part of an individualised service package
DOCUMENT CREATION AND FORMATTING
Moss Administration can provide support in the area of document creation and document formatting. The creation and formatting of documents can include, but isn’t limited to:
proformas, templates, letters, reports, mailouts, surveys, spreadsheets, powerpoint presentations.
This service can be requested as a stand alone service or as part of an individually tailored service package.
HUMAN RESOURCES ADMINISTRATION
Moss Administration can support your business in the area of Human Resources Administration. Services that may be included as part of HR Administration include:
- creation of position descriptions,
- advertisement of vacancies,
- review of candidate applications,
- vetting of potential employees,
- onboarding successful candidates.
This service can be entered into as a stand alone service or as part of individualised service package.
WEBSITE DESIGN & MAINTENANCE
Moss Administration can assist you in ensuring your WordPress website is up to date with my web design and maintenance services. This service includes:
- creation of site with your copy and images (stock images can be supplied at an additional cost) – project based pricing applies and is not included in retainer packages
- update and maintenance of site with posts/blog content
- broken link monitoring
- theme and plugin maintenance
- initial SEO
RESEARCH & REPORTING
Moss Administration can support your business in the area of research and reporting by conducting online research into a required area and providing a report on the relevant results and discoveries.
Research and reporting can be taken as a stand alone service or as part of your individualised service package.
PROOF-READING AND EDITING
Moss Administration can provide support in the area of proof-reading of business documents for grammar and spelling accuracy, and language and format consistency.
This can be taken up as a stand alone service or as part of an individualised service package.
ONLINE BUSINESS MANAGEMENT SERVICES
Moss Administration can provide online business management services that will support you in keeping your finger on the pulse of your business systems and processes. I specialise in systems coordination, automation of workflows, project management and resource management, including human resources. I will work with you on the systems and process of your business, delegation strategies that will determine what you should outsource from your business so you can work ‘on’ it rather than ‘in’ it and make sure you are using the right tools and resources to meet your business goals and grow your business to great heights.
Moss Administration can provide assistance with the development of the three primary areas of business infrastructure.
- Human Resources – position descriptions, organisational structure, HR policies and procedures.
- Business processes – procedures, work instructions, strategies.
- Operational tools – templates and checklists.
These services can be provided as a stand alone offering, or part of an individually tailored service package.
Moss Administration can provide assistance with the review or creation of your organisational systems. This service ensures your systems are robust, effective, repeatable and clearly documented. Implementation of workflows and documented processes will ensure you can delegate and outsource the areas of your business that are stopping you from doing what you love and looking at the aspects of your business that only YOU can do.
Systems Coordination can be provided as a stand alone offering, or as part of an individually tailored service package.
Moss Administration can collaborate with you to conduct an internal audit of your business systems and processes. Once this audit is conducted and an action plan implemented, an ongoing process for internal audits can be setup.
Internal audits can be taken as a stand alone service or packaged together with other services to suit your business needs.
SOCIAL MEDIA SERVICES
An online presence is essential in today’s market, and that presence can not just be your webpage. Social media opens the doors to greater business growth and brand recognition.
Did you know that 50 million small businesses use Facebook pages to connect with their customers, or that 1 in 3 internet users access a company’s social media feeds to get more information about their brand or products? Social media is powerful – but it can be challenging to keep up to date so that it is meeting its purpose. Moss Administration can assist you with this area.
SOCIAL MEDIA SETUP
Moss Administration can provide support to your business in the area of social media setup. This can include the setup of your social media profiles, customisation of your profiles (including pictures, cover images, banners) and providing direction on scheduled content across your platforms.
Social media packages are priced differently to other services offered by Moss Administration. Package pricing depends on the number of SM accounts being set up and customised.
SOCIAL MEDIA MANAGEMENT
Moss Administration can maintain your social media networks. This service can include posting relevant material to your social media networks, monitoring direct messaging, commenting and customer queries/feedback through these platforms and providing feedback on effectiveness. Social media maintenance can be taken as a stand alone service or as part of a tailored package.
Social media packages are priced differently to other services offered by Moss Administration. Package pricing depends on the number of SM accounts to be maintained, the frequency of posting, and development of material (in collaboration with you).